Legal

Booking Policy

Everything that governs a SIXSIXSS session: how a request becomes a confirmed booking, and what happens when plans change.

Last updated July 2026

1. Requests and confirmation

Submitting a booking request does not reserve a session. A booking exists only once we confirm it by email with a date, a start time, a duration and a location. Requests are answered in the order received.

2. The London Edit calendar

London Edit sessions run in dated blocks published on The London Edit page. Availability shown on the site is live, but a date can fill between your request and our reply. Where a block is full you can join the waitlist for that date and we will contact you if a place opens.

Members hold priority in the calendar: 666 Circle first, then Pull+, then Daily Pull, then public requests. Style Pull Private includes two guaranteed priority sessions each month.

3. Rates and minimums

In-person styling is charged hourly: £66 per hour without a membership, £60 per hour on Daily Pull, and £33 per hour on Pull+ and the 666 Circle. Sessions have a two-hour minimum. Time beyond the booked duration is charged in half-hour increments at the same rate, by agreement on the day.

Travel outside central London, out-of-hours sessions and sessions requiring appointments with third-party boutiques may carry an additional charge, always quoted before confirmation.

4. Payment

Unless agreed otherwise, sessions are paid in full before they begin. Wallet credit or a gift card balance may be applied at the time of booking.

5. Rescheduling

You may move a session once, free of charge, with at least seventy-two hours' notice. Later changes are accommodated where the calendar allows, and may be treated as a cancellation if the slot cannot be refilled.

6. Cancellation

More than seventy-two hours before the session: cancelled in full, with any payment returned to wallet credit or refunded to the original method at your choice.

Between seventy-two and twenty-four hours: fifty per cent of the session fee is retained.

Under twenty-four hours, or a no-show: the full session fee is retained. Members' guaranteed priority sessions are treated as used.

7. Lateness

A session ends at its scheduled time. We hold the slot for thirty minutes from the start time; after that the session is treated as a no-show. If we are late, the lost time is added to the session or credited to your wallet.

8. Cancellation by SIXSIXSS

If we cancel or cannot deliver a confirmed session, you receive a full refund or a rescheduled date at your choice. We are not liable for costs beyond the session fee.

9. Purchases made during a session

Garments and goods bought during a session are contracts between you and the retailer. Their returns and refunds policies apply, not ours. We will help you exercise them.

10. Contact

To move or cancel a session, email info@sixsixss.com or call 07931 622 459, quoting your booking reference.